How long does delivery take?
Sofia: 1–2 business days. Rest of Bulgaria: 2–4 business days.
How much does shipping cost?
Orders below 80 BGN: Standard shipping fee (calculated at checkout).
Orders of 80 BGN or more: Free shipping.
Can I track my order?
Yes. Once your order has been shipped, you'll receive an email with a tracking number so you can follow your delivery.
How can I contact customer support?
You can reach our support team by emailing support@saffashopsofia.com.
What should I include when contacting support?
Please include your order number, a description of the issue, and any relevant photos so we can assist you as quickly as possible.
